Frequently Asked Questions

Answers about downloading Instagram Reels, photos, Pinterest and Facebook videos: supported links, quality, where files are saved, errors and safety.

This FAQ answers the questions people ask most about The Reels Downloader: which links work, what quality you get, where files land on your phone and what to do when a link fails.

The answers below describe how the tools actually behave today. If your question is not here, write to us from the Contact Us page and include the link you tried.

New here? Start with the Instagram Reels downloader or read the step-by-step page on how to download Instagram Reels.

Saving from another platform? Try the Pinterest video downloader or the Facebook video downloader.

Getting Started

What is The Reels Downloader?

It is a free website that saves public Instagram Reels, videos, photos and carousels, Pinterest pins and boards, and Facebook videos to your device. You paste a link, press Download and pick a file. There is also an MP3 option for Reels, Pinterest videos and Facebook videos.

Is it really free?

Yes. Every tool on the site is free to use. There is no paid plan, no trial and no coupon for better quality. The only limit is a fair-use cap on how many links one connection can submit in an hour, which keeps the server working for everyone.

Do I need to log in or install an app?

No. You never sign up and we never ask for your Instagram, Pinterest or Facebook password. Everything runs in your normal browser, so Chrome on Android, Safari on iPhone and any desktop browser all work. Nothing needs to be installed.

How do I use the downloader?

Open the post in its app, tap Share and choose Copy link. Come back to the right tool page, tap Paste (or paste the link yourself) and press Download. When the preview card says Ready to download, tap the Download button next to the file you want.

Which tool should I use for my link?

Use the home page for Instagram Reels, the Instagram photo, video or carousel pages for posts, the Pinterest pages for pins and boards, and the Facebook page for Facebook videos and Reels. If a tool says your link does not look right, check that you are on the page for that platform.

Are you connected to Instagram, Meta or Pinterest?

No. The Reels Downloader is an independent website. We are not affiliated with, endorsed by or sponsored by Instagram, Meta, Facebook or Pinterest. Their names appear on our pages only to explain which links our tools can read.

Instagram Reels, Videos and Photos

Which Instagram links work?

Links to single posts work: Reels (instagram.com/reel/...), normal posts (instagram.com/p/...) and older IGTV videos (instagram.com/tv/...). Links to a profile page, a Story, a Highlight or a DM do not contain a post code, so the tools cannot read them.

Can I download Reels from a private account?

No. We only read what Instagram shows to a logged-out visitor. Private accounts, close friends posts and anything behind a login stay out of reach, and we will not ask for your login to get around that. If the account is public, the Reel will work.

How do I save every photo in a carousel?

Paste the post link into the Instagram carousel downloader. Each slide shows as its own card with a Download button, and when there is more than one item you also get a Download all button that saves the photos and videos one after another.

Can I get just the song from a Reel?

Yes. After the Reel loads, tap the MP3 audio button, or use the Reels to MP3 page. The sound is converted to an MP3 file at 192 kbps. If the Reel has no audio track at all, the converter tells you it could not get any sound.

Why does a video in my post say No sound?

Some Instagram videos are uploaded without an audio track, or the file Instagram serves has the picture only. We check each video, mark silent ones with No sound and hide the MP3 button for them, because there is nothing to convert.

Does the downloaded Reel have a watermark?

We save the same video file Instagram plays in its own app, so we do not add any logo of ours. If the creator put text, a username or a sticker on the video while editing, that is part of the picture and stays in the file.

Can I download Instagram Stories?

No. Story links do not point to a public post, and Instagram usually hides Stories from logged-out visitors. Our tools work with Reels, posts, carousels and IGTV links only.

Pinterest Pins and Boards

Which Pinterest links can I paste?

You can paste a full pin link (pinterest.com/pin/...), a short pin.it link from the Share menu, or a public board link. Search pages, the home feed and secret boards cannot be read. If a pin.it link has expired, open the pin and copy its link again.

Do Pinterest videos download with sound?

Yes, when the pin has sound. Many Pinterest videos, Idea Pins in particular, keep picture and sound in separate tracks. Our server joins them into one MP4 while it downloads, so you get a normal video file that plays with audio.

Can I download a whole Pinterest board?

Yes, for public boards. Paste the board link and the tool lists up to 50 pins with a Download button for each and a Download all button at the top. On boards with many videos, some video cards may have no button; open that pin on its own to save it.

What format are Pinterest images and GIFs?

Images keep the format Pinterest stores, which is usually JPG and sometimes PNG or WEBP. GIF pins save as real animated GIF files, not as a still picture. Videos save as MP4, and you can also take their sound as an MP3.

Why does a board item say First page of an Idea Pin?

On a board, an Idea Pin with several pages shows only its first page to keep the list fast. To get every page, open that Idea Pin, copy its own link and paste it into the Pinterest Idea Pin downloader.

Does Pinterest know I saved the pin?

Our server fetches the public pin data without any account, so the download is not linked to your Pinterest profile. The pin owner is not told. Please still respect the creator and only reuse what you have permission for.

Facebook Videos and Reels

Which Facebook links work?

Links to a single public video or Reel on facebook.com, fb.watch or fb.com work. The easiest way is to tap Share under the video and choose Copy link. A link to a page, a profile or a whole playlist will not work, because it does not point to one video.

Why do I see several qualities for a Facebook video?

Facebook stores each video in more than one size. We list the ones it offers, such as 360p or 720p HD, plus Audio only and MP3 audio. Pick the highest number for the sharpest picture, or a lower one to save data.

What does Plays on iPhone mean?

Some Facebook qualities use a video format that older iPhones and some Android players cannot open. When a video comes in mixed formats, we tag the option that will play on any phone with Plays on iPhone. Choose that one if you are not sure.

Can I save a Facebook live video?

Only after the live stream has ended and Facebook has saved it as a normal video. While the stream is still running, the tool tells you to wait. Come back once it finishes and paste the same link again.

Can I download from a private Facebook group or friends-only post?

No. If a video is shared only with friends, sits in a private group or needs a login, our server cannot see it, and you will get a message saying the video may be private. We only work with videos anyone can watch without signing in.

Quality, Formats and Saving on Your Device

What quality do Instagram Reels download in?

You get the video file Instagram serves to public viewers, at the size it chose for that Reel. We do not shrink or re-encode it. If the creator uploaded in HD, the download is HD. If Instagram compressed it, the file will look the same as it does in the app.

Can I get a Reel in 4K or a higher quality than Instagram shows?

No tool can add detail that is not in the file. Instagram does not serve Reels in 4K to public viewers, so we cannot offer it. Read our Reels video quality explainer to see which settings give the sharpest result.

Where do downloaded files go on Android?

Most Android phones put them in the Download folder. Open the Files app (or My Files on Samsung) and look in Downloads. Videos and photos also show up in the Gallery or Google Photos after a short while, usually under a Download album.

Where do downloaded files go on iPhone?

In Safari, files save to the Files app, under On My iPhone > Downloads. To move a video to Photos, open it in Files, tap the share icon and choose Save Video. You can also check the downloads arrow in the Safari address bar.

The video opened in a new tab instead of downloading. What now?

This can happen on some browsers. Long press the video or the Download button and choose Download video or Download link. On a computer, right click the video and choose Save video as. Our Download buttons are set to save files, so this is rare.

What bitrate is the MP3?

All MP3 files from our tools are made at 192 kbps. That is clear enough for songs and voiceovers on phone speakers and earphones. The quality cannot be better than the sound in the original video, so a noisy Reel stays noisy.

Is there a file size limit?

Instagram files are capped at 300 MB per download, which is far larger than a normal Reel, and a very large file on a slow connection can stop early. MP3 conversions stop at two hours of audio. Facebook and Pinterest videos are streamed straight to you without being stored, so long videos work, though they take longer on a slow connection.

Errors, Fixes and Safety

It says the link does not look like a Reel or post link. Why?

The text you pasted is not a post address we recognise. Copy the link again with Share and Copy link inside the app, not from the address of a profile page. Make sure the whole link was pasted and that you are on the right tool for that platform.

What does Too many links from your connection mean?

Our Instagram post, Pinterest and Facebook tools allow a set number of links per connection each hour. Shared Wi-Fi or mobile data can hit that cap faster. Wait for the hour to pass and try again. Normal personal use rarely reaches it.

What should I do when the downloader is busy?

A message like The downloader is busy right now or The converter is busy means many people are saving files at that moment. Wait a minute and press Download again. Your link does not need to be pasted again unless the page says it has expired.

Why does it say the download link has expired?

Platform file links are signed and only last for a while, and our own download links for Facebook and Pinterest last up to three hours. If you left the page open for long, paste the original post link again to get fresh buttons.

It says Instagram or Pinterest is busy. Is the site down?

No. That message means the platform asked us to slow down for a moment. It usually clears within a few minutes. If one link keeps failing while others work, the post may be private, deleted or blocked from embedding.

Is it safe and legal to use?

The site has no sign-up and asks for no passwords. Saving a public post for your own offline viewing is generally fine, but reposting someone else's video can break copyright. Download only for personal use or content you own or have permission for. See our Terms of Service and DMCA policy.