The Reels Downloader collects very little data: the technical details every web server records, a few short-lived files needed to prepare your download, and, if analytics is switched on, anonymous usage numbers. There are no accounts, and we do not sell any data.
This policy lists exactly what is handled when you use our Instagram, Pinterest and Facebook tools, why, and how long it lasts. It applies to this website and the emails we send. In this policy "we", "us" and "our" mean the team that runs The Reels Downloader, and "you" means anyone who visits the site.
Please read it together with our Terms of Service.
Server Access Logs
Like almost every website, our servers and hosting providers write a short log line for each request. A log line can contain:
- your IP address
- your browser and device type (the user agent)
- the date and time of the request
- the address requested, which includes the Instagram, Pinterest or Facebook link you pasted, because the link is sent to our server as part of that address
- the response code, for example whether the request worked or failed
We use logs to keep the service running, to spot abuse and attacks, and to find out why a link failed. Logs are kept only for the normal rotation period of our hosting, after which they are deleted. We do not combine them with other data to identify you.
Temporary Files Used for Downloads
To prepare a download, our server keeps a few small working files in a private folder that is not reachable from the web. None of them contain the video, photo or audio itself.
Post details cache
When you paste a link into one of our Instagram post tools (photo, video, carousel or IGTV) or a Pinterest tool, we save what we found (file addresses, sizes, caption snippet, author name) for about 10 minutes. A repeat paste of the same link then loads faster. Older entries are deleted automatically.
Pinterest short links
When you paste a pin.it short link, we note which Pin or board it led to, so the same short link keeps working if Pinterest later stops resolving it. This note holds only the short code and the Pinterest address it points to, nothing about you, and it is not deleted on a schedule.
Download job files
For Facebook videos and Pinterest videos, we store a job file listing the qualities we found and the platform's file addresses. The Download buttons point to this job. A job file lasts up to 3 hours, after which the link shows as expired and the file is removed in a regular clean-up.
The media itself
Videos, photos and MP3 files are streamed through our server straight to your device. When we join separate picture and sound tracks, or convert sound to MP3, it happens while the file is being sent. Nothing is saved to our disk, and we keep no copy of what you download.
Rate-Limit Counters
To stop bots from overloading the service, some tools count how many links one connection submits each hour. The counter is saved under a one-way hash made from your IP address and the current hour, so the file does not contain your IP address in readable form.
Counters reset every hour and the old files are removed by the same clean-up that deletes expired job files, within a few hours.
What We Do Not Collect
- No accounts. You never sign up, so we hold no name, phone number or address for you.
- No passwords. We never ask for your Instagram, Pinterest or Facebook login.
- No payment details. The service is free.
- No selling or renting of data to anyone, for any purpose.
Requests to Instagram, Pinterest and Facebook are made by our server, not your browser, so those platforms see our server rather than your IP address when you use the tools. Opening their apps or sites directly is covered by their own policies.
Emails You Send Us
If you email us, we receive your email address, any name you include and the content of your message, along with any screenshots. We use this only to reply and to keep a record of the conversation, and we delete old support emails when they are no longer needed.
Your Rights Under the DPDP Act 2023
We follow India's Digital Personal Data Protection Act, 2023. You can ask us to tell you what personal data we hold about you, to correct it or to delete it, and you can raise a complaint with us about how it is handled.
Because we hold so little, most requests are simple. Email info@thereelsdownloader.com with "Privacy request" in the subject. If it concerns a past visit, tell us the rough date and time and the link you pasted so we can find any matching log line. Visitors from other countries can use the same address for requests under their local laws.
Children
The Reels Downloader is not meant for children under 13, and we do not knowingly collect personal data from them. If you think a child has sent us personal information, email us and we will delete it.
Changes to This Policy
If we change how data is handled, for example by adding a new tool or service provider, we will update this page and the date at the top. Please check back from time to time. Questions can go to our Contact Us page.
Frequently Asked Questions
Do you keep the videos I download?
No. Files are streamed through our server to your device and are never saved to our disk.
Do you store the link I paste?
The link appears in normal server access logs, details found by the Instagram post and Pinterest tools are cached for about 10 minutes, and pin.it short links are remembered with the Pin or board they point to. Facebook and Pinterest download jobs last up to 3 hours.
Do you use cookies?
Our tools do not need cookies. If Google Analytics is switched on, it sets its own cookies to count visits.
Do you sell my data?
No. We do not sell, rent or trade any data.
How do I ask you to delete my data?
Email info@thereelsdownloader.com with "Privacy request" in the subject and tell us what you want removed.
Does Instagram see that I downloaded a post?
Our server makes the request, not your browser, so the platform sees our server and the download is not tied to your account.